At 711pg, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This policy clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
When you register and use the 711pg platform, we collect several categories of information to ensure our services operate safely and efficiently. This collection is necessary to comply with identity verification (KYC) requirements, prevent fraud, and deliver a personalised gaming experience.
This includes your full name, date of birth, identification card or passport number, current residential address, mobile number, and email address. This information is collected during the registration process and updated whenever you make changes to your account profile.
To process deposits and withdrawals, we collect information related to the payment methods you use — including bank account numbers, phone numbers linked to e-wallets such as Touch 'n Go or GrabPay, and transaction records. We do not store credit or debit card numbers directly — all payment information is processed through certified secure payment gateways.
We record your in-platform activity, including games played, wagering amounts, session duration, wins and losses, and general usage patterns. This data is used for analytics, suspicious activity detection, and improving the user experience.
We automatically collect IP addresses, web browser type, device operating system, screen resolution, login timestamps, and session data. This information helps us detect unauthorised access attempts and ensure your account's security.
Every piece of information we collect has a clear and legitimate purpose. We do not use your data for purposes unrelated to platform operations without first obtaining your consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management & identity verification | Identity, contact | Contract fulfilment |
| Deposit & withdrawal processing | Financial, identity | Contract fulfilment |
| Fraud prevention & security | Technical, usage | Legitimate interest |
| Legal compliance & KYC | Identity, financial | Legal obligation |
| Customer service communications | Contact, usage | Contract fulfilment |
| Platform improvement & analytics | Technical, usage | Legitimate interest |
| Promotions & personalised offers (with consent) | Usage, contact | Consent |
711pg does not sell or trade member personal data to any third party for marketing or commercial purposes. However, in the course of operating the platform, there are limited situations where we need to share certain information with trusted parties:
We work with third-party service providers integrated with our platform, including payment service providers, gaming software providers, cloud infrastructure providers, and identity verification services. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
We may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts where there is a valid legal obligation to do so. In such situations, we will notify you in advance if permitted by law.
In the event of a merger, acquisition, or business asset transfer, member data may be transferred as part of those assets. You will be notified in advance and have the option to withdraw consent where applicable.
Protecting members' personal and financial data is the top priority of 711pg. We invest in industry-grade security infrastructure to ensure your information remains safe at all times.
In the event of any data breach that may affect your information, 711pg is committed to notifying affected members within 72 hours of the incident being detected, in line with industry best practices. We will also take all necessary steps to limit the impact and prevent recurrence.
711pg uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain platform functions. For more information on managing cookies in your browser, refer to your browser's help section.
As a 711pg member, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights.
711pg retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. Generally, active account data is retained for the duration the account remains active, plus 7 years to meet financial and legal compliance obligations.
Once an account is closed and the mandatory retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.
711pg reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We will notify you of significant changes via in-platform notifications or your registered email before the changes take effect.
The date of the latest update is always displayed at the top of this document. We encourage you to review this page periodically. Continued use of the 711pg platform after changes are published indicates your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding your privacy and personal data protection, our privacy team is ready to assist. You can reach us via the 24/7 live chat available on the platform, or visit the FAQ us for answers to frequently asked questions.
For data rights requests such as access, correction, or deletion of data, please log in to your account and submit your request through the privacy settings section, or contact our customer support directly. We aim to respond to all requests within 30 business days.
As a 711pg member, you have full control over your personal data
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 business days.
If any of your information is inaccurate or out of date, you have the right to request an immediate correction through your account settings or customer support.
You may request the deletion of your personal data, subject to any legal retention obligations applicable to financial operations.
You have the right to object to the processing of your data for specific purposes such as direct marketing at any time, without providing a reason.
You may request your personal data in a structured, machine-readable format for transfer to another platform if needed.
In certain circumstances, you may request that we restrict the processing of your data while a query or complaint is being resolved.
Industry-grade infrastructure and security practices protecting every member
All communications between you and the 711pg platform are protected with the same 256-bit SSL encryption used by leading banks in Malaysia. Your data never moves without protection.
Our KYC process uses advanced document verification technology. Your identity documents are stored in an isolated encrypted environment and are only accessible by authorised personnel.
711pg member personal data is never sold, rented, or shared with third-party advertisers. We do not generate revenue from your data — our business model is based solely on gaming services.
Your data is stored in certified data centres with multi-layered physical protection, biometric access controls, regular automated backups, and reliable disaster recovery systems.
Our anomaly detection system continuously monitors all account activity. Any suspicious behaviour — including login attempts from new locations — will trigger an immediate alert.
Enable 2FA on your 711pg account for an extra layer of security. Every login attempt requires verification via an authenticator app or SMS to your registered phone number.
The 711pg platform is built with your security and privacy as the top priority. Register today and enjoy over 1,000 casino, sports, and bingo games — with the assurance that your data is always protected.
For users aged 18 and above only. Please play responsibly.