Terms and Conditions 711pg — Platform Terms of Use You Need to Know

1Member Eligibility

Access to the 711pg platform is limited to individuals who meet the following eligibility criteria. We take our responsibility seriously to ensure this platform is used responsibly by eligible users only.

• You must be 18 years and above or the minimum legal age required by the laws in your region of residence, whichever is higher.
• You must have full legal capacity to enter into a binding agreement.
• Use of this platform must not violate any laws or regulations applicable in your region of residence.
• You are not currently on a self-exclusion list or a gaming limit programme that you have personally enrolled in.
• You are not acting on behalf of a third party — each account represents a single individual only.

2Registration & Account Management

Each player is only permitted to hold one account at 711pg. Multiple account ownership by a single individual violates these terms and may result in the closure of all associated accounts along with the forfeiture of all balances and wins.

Registration Details

When registering, you are required to provide accurate, complete, and up-to-date information. Required details include your full name, date of birth, a valid email address, and an active mobile number. This information will be used for identity verification (KYC) and official communications from 711pg.

• The name registered must match the name on your official identification document.
• One email address may only be used for one account.
• You are responsible for ensuring your account information is kept up to date.
• Any changes to key account information require re-verification through the KYC process.

Account Security

You are fully responsible for keeping your password and account login details confidential. 711pg will not be liable for any losses arising from the disclosure of your password to third parties. We recommend enabling two-factor authentication (2FA) available in your account settings for an added layer of security.

If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat, available 24 hours a day.

3Deposits & Withdrawals

711pg supports a wide range of popular payment methods in Malaysia for members' convenience. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

Supported Payment Methods

Our platform supports FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and local bank transfers. All deposits are processed in real time with no hidden fees from 711pg.

Deposit Limit

• Minimum deposit limit: RM 30 per transaction.
• Members may set their own maximum daily deposit limit through account settings as part of our responsible gaming tools.
• Deposits may only be made using a payment method in your own name — third-party payments are not accepted.

Withdrawal Conditions

711pg processes all withdrawal requests within 15 to 30 minutes for e-wallet methods, and within 1 to 3 business hours for bank transfers. The first withdrawal requires completed KYC verification before it can be processed.

• Minimum withdrawal limit: RM 50 per transaction.
• The withdrawal recipient account must be in the same name as your 711pg account.
• All bonuses received must meet the specified wagering (rollover) requirements before a withdrawal can be processed.
• 711pg reserves the right to request additional supporting documents for compliance and fraud prevention purposes.
• Withdrawals exceeding a certain amount may require longer processing times for compliance reasons.

4Bonus & Promotion Terms

711pg offers a wide range of bonuses and promotions designed to add value for our loyal members. However, all bonuses are subject to wagering requirements and specific terms set for each promotion. It is the member's responsibility to read and understand these terms before claiming any bonus.

General Bonus Principles

• Every bonus clearly states its usage terms — including rollover requirements, betting limits, eligible games, and validity period.
• The welcome bonus may only be claimed once per new member.
• Using multiple accounts to claim the same bonus is strictly prohibited and will result in cancellation of all bonuses and account closure.
• 711pg reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.
• If 711pg suspects any bonus abuse, we reserve the right to withhold withdrawal processing until the investigation is complete.

Rollover Requirements

Rollover requirements refer to the number of times you must wager the bonus amount before wins can be withdrawn. For example, a bonus with a 20x rollover requirement means you must wager the bonus amount 20 times. The exact rollover requirements for each promotion are stated on the respective promotion page.

5Accepted Player Conduct

711pg is committed to providing a safe, fair, and enjoyable gaming environment for all members. As such, certain behaviours are strictly prohibited on our platform to uphold platform integrity and the comfort of all users.

Strict Prohibitions

• Use of automation software: The use of bots, automated scripts, artificial intelligence software, or any other unfair methods of play is strictly prohibited.
• Collusion: Any form of collusion between players to gain an unfair advantage in games, particularly at live poker tables, is a violation of these terms.
• Money laundering: Using the 711pg platform for money laundering or any other illegal financial activity is strictly prohibited and will be reported to the relevant authorities.
• System abuse: Any attempt to exploit technical bugs, system vulnerabilities, or game weaknesses to gain an unfair advantage.
• Threats & harassment: Any threatening, harassing, or abusive behaviour directed at staff or other members through any platform communication channel.

Violation of any of the above prohibitions may result in permanent account suspension or closure, forfeiture of all balances and wins, and reporting to the relevant authorities where necessary.

6Data Security & Privacy

711pg takes the protection of all members' personal data seriously. All information you provide during registration and use of the platform is protected using 256-bit SSL encryption and stored on secure servers. For full details on how we collect, use, and protect your data, please refer to Privacy Policy us.

• Your personal data will not be sold or shared with third parties without your consent, except where required by law.
• All financial transactions are processed through secure, certified payment channels.
• We use industry-grade security protocols including end-to-end encryption for all sensitive communications.
• You have the right to request a copy of your personal data or request its deletion by contacting our support team.

7Account Closure & Suspension

Whether initiated by the member or by the platform, account closure is subject to a transparent and fair procedure.

Voluntary Closure by Member

You may close your account at any time by contacting the 711pg customer support team. Before closure, all eligible balances will be processed for withdrawal after fulfilling all applicable requirements. This process typically takes 3 to 5 business days.

Closure by 711pg

711pg reserves the right to close or suspend any account without prior notice if there is strong evidence of terms violations, fraud, money laundering, or other suspicious activity. In such cases, the account balance may be withheld until the investigation is fully completed.

Self-Exclusion

As part of our commitment to responsible gaming, 711pg offers a self-exclusion option for a fixed period or permanently. Members who register for self-exclusion will not be permitted to reopen their accounts during the chosen exclusion period. For more information, visit the Responsible Gaming us.

8Platform Liability Limit

711pg provides the gaming platform on an as-is basis and makes no guarantees or warranties regarding uninterrupted platform availability. While we strive to maintain 99.9% uptime, unexpected technical disruptions may occur.

• 711pg is not liable for any losses arising from technical disruptions, internet connection failures, or device issues on the user's end.
• In the event of a technical failure affecting game outcomes, 711pg reserves the right to void the affected bets and refund the bet amount to the member's account.
• Information displayed on the platform is for entertainment and guidance purposes only — 711pg does not provide financial advice or guarantee wins.
• 711pg's maximum liability to any member under any circumstances is limited to the net deposit amount made within the 12 months preceding the claim.

9Changes to Terms and Conditions

711pg reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Changes will take effect immediately upon publication on our official website, unless otherwise stated.

We will endeavour to notify members of significant changes via registered email or in-platform notifications. However, it remains the member's responsibility to review this page periodically to stay informed of the latest applicable terms. The last updated date will always be displayed at the top of this document.

Continued use of the 711pg platform after any changes to the terms are published will be considered your acceptance of the updated terms.

10Law & Jurisdiction

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of the online platform. Any dispute arising from or related to the use of the 711pg platform that cannot be resolved through amicable negotiation between both parties will be referred to the appropriate arbitration body.

If any provision of these Terms and Conditions is found to be invalid, unenforceable, or in conflict with applicable law, that provision alone shall be deemed void — the remainder of these Terms and Conditions will continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact our support team via live chat within the platform or refer to the FAQ us for answers to frequently asked questions.